Friday, 16 April 2010

RTA's new contracts - January 2010

Clause 13 of RTA's contract circa January 2010 says:

"I/We agree that in the event of a dispute arising between us from this contract then I/We agree to keep the dispute private and confidential between me/us and my/our professional legal advisors.  I/We further agree that I/we will not place or permit any other person, firm or company to place any dispute in the public domain (excpt for records required by statute), nor will I/we make public or consent or enourage a third party to make public, any defamatory, disparaging or derogatory remarks about RTA, it's employees, directors or shareholders.  Neither I/we nor anyone acting on my/our behalf shall pursue or intiate any complaint, allegation or process against RTA, it's employees, directors or shareholders for any matter arising out of this contract."

So, if you have an issue with the service that RTA are providing, RTA are attempting to stop you raising the issue with them through this clause, and also stop you going through the courts.  In addition, you can't tell anyone that you have problems or pass opinion on the service they provide.

Section 7 of the Supply of Goods and Services Act 1977 says "(3A)Liability for breach of obligations arising under section 2 of the Supply of Goods and Services Act 1982 (implied terms about title etc. in certain contracts for the transfer of the property in goods) cannot be excluded or restricted by reference to any such term."

Article 10 of The Human Rights Act 1998 allows for us to express our opinions without fear of penalty.  Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive, and impart information and ideas through any media and regardless of frontiers.

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